Do you have to deal with a lot of prank calls?
How would you compare the effectiveness of a crisis text line compared to that of a crisis phone line?
What would you say to someone in crisis who needs to call or text a hotline but feels shame and guilt that keeps them from getting help?
How did you come about volunteering for a crisis line? Would you recommend it to others?
Could you define a crisis? Do you help with short term crisis or long term crisis? Is the service anonymous? Do you record phone numbers and conversations? Is it covered under HIPAA?
It's really good work you do and you should be proud of yourself.
my question is how does it affect you and your state of mind? I'd be interested in helping people but i suffer from depression and worry it'd be too much for me.
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1. How do you handle prank calls? Do you treat the calls as if they were real, hang up, or give the caller an ass whopping?
2. What's the weirdest call you've ever gotten? (Obviously omitting all identifying details/bits that will get you fired etc.)
Thank you for your service.
Do you ever report to the authorities if you are alarmed?
Is there a requirement for words per minute you have to type? I know you have to respond fairly quickly so I wondered
how would you feel is someone was asking for advice on the crisis line and you send emergency services out and the caller is shot or seriously injured by emergency services staff?