$1,000 voucher that is tied to United Airlines services... yeah, not good compensation. If it was a $1,000 Eftpos card that can be used anywhere than that'd maybe be alright, it'd at the very least not be god awful compensation.
>issuing that apology and offering his mother a $1,000 flight voucher.
That seems like adequate compensation for
1. Leaving an elderly, disabled person rotting at a gate for 12 hours.
2. Not allowing her to use the service she paid for.
3. Having incompetent and malicious nitwits for employees who lied about 1 & 2 repeatedly.
Are the people who work for United's PR department mentally competent?
"They assist people in wheelchairs and get someone to wheel them through and **basically take responsibility for that person until they arrive at their destination**," said Williams.
That's the problem, airlines do not take responsibility for adults. They provide basic accommodations to disabled adults but they do not take responsibility for the adult. If the adult can't care for themselves then they should be accompanied by an adult who can care for them.
I have a disabled to relative who when he has to travel has relative or a friend accompany him on the flight. After having to accompany my realitve on quite a few trips and reading the airlines policies and FAA regulations I can tell you that 99.9% of the flying has no clue what an airline HAS to provide it's passengers. Many things people think airlines have to provide, they aren't legally obligated to provide.
Is there a United youth organization where they teach future employees at a very young age how to be colossally terrible people?
This feels like someone is actively shutting down United. Potentially lowering the stock price until they can stage a hostile takeover.
Stay tuned folks, there will be a giant merger in the next few months.
Another week another exciting edition of What did united do wrong now.
Tune in next week for an all new episode.
He knows his mom is *that* feeble and "easily confused", he knows United's reputation for passenger abuse, and yet he puts her in that situation anyway.
What good is "Local Man" when it's posted to /r/news on Reddit?
I get the whole editorializing the headline thing, but these "generic" titles should be banned too, it feels like a ploy to get more advertising views on the main article. Maybe I care, maybe I don't, I don't know until I actually open the article.
Technically it's the contractor United uses for gate to gate wheelchair service.
just saying "local man"? local to where?